Shipping & Returns
We’re proud to offer FREE shipping on all U.S. orders.
Every item is made to order — carefully printed, packed, and shipped with purpose.
Estimated delivery times:
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🇺🇸 United States: 4–7 business days
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🇪🇺 Europe: 5–12 business days*
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🇨🇦 Canada, Australia, New Zealand, Japan: 7–15 business days
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🌍 International: 7–20 business days
Please note: We are a print-on-demand brand, which means each product is made just for you. Production and fulfillment times can vary slightly during high-volume seasons, holidays, or due to global shipping conditions.
You’ll receive tracking information via email as soon as your order ships.
If you have any questions, please reach out anytime at support@roarofzion.com or through our Contact Page our team will get back to you as soon as possible.
Return Policy
We stand behind the quality of every product and want you to be completely satisfied with your order. If something isn’t right, we’ll make it right.
Standard Returns
If you’re not fully satisfied, contact us within 30 days of receiving your order.
Once we review your request, we’ll provide return instructions. After the item is received and inspected, a full refund will be issued to your original payment method.
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Items must be unused, unwashed, and in their original packaging.
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Customers are responsible for the cost of return shipping unless the item is defective or misprinted.
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We recommend using UPS or FedEx with tracking for your return.
Because most of our products are made to order, certain items (such as limited-edition apparel or canvas prints) may be final sale unless defective.
Damaged, Misprinted, or Defective Items
If your item arrives damaged, defective, or misprinted, please contact us within 4 weeks of delivery.
We’ll take full responsibility and provide a free replacement or refund.
To process your claim quickly, please email:
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A photo of the defective or damaged item, and
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A photo of the packing slip or shipping label
Email: support@roarofzion.com
Order Issues
Wrong Address:
If a package is returned to us due to an incorrect or insufficient address, the reshipment costs will be the customer’s responsibility. Please double-check your address before placing your order.
Lost in Transit:
If your order does not arrive within the estimated window, please contact us no later than 4 weeks after the estimated delivery date.
Claims verified as lost in transit will be replaced or refunded at no cost to you.
Unclaimed Packages:
Orders returned due to being unclaimed at the post office or delivery facility may incur additional reshipment costs.
EU Customers
Under Article 16(c) of Directive 2011/83/EU, the right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalized.
As most Roar of Zion products are made to order, we reserve the right to decline returns in such cases.
Shipping Regions
Europe Zone countries include:
Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, and Vatican City.
Language & Governing Law
This policy shall be governed and interpreted in accordance with the laws of the United States (State of South Carolina).
All communications and interpretations shall be made in English, regardless of any translations provided for convenience.
What is your Return Policy?
We stand by the quality of our products and offer a 100% customer satisfaction guarantee.
If you are not fully satisfied with your product, please start by requesting a refund on your account. You can access this by clicking here.
If you are unable to request a refund, send us an email within 30 days after the product has been received, we will send you return instructions and then once we receive the product, fully refund you.
Please note: we do not pay for shipping to send products back to us. You must send back unwanted products at your own expense. We highly recommend shipping back via Fedex or UPS.
Damaged/Misprinted/Defective Items - It’s possible that you might receive a damaged item. There are a handful of reasons why that might have happened. It could be a manufacturer’s error, fulfillment error or damaged during shipping. We have quality control that the all products go through. However, as with everything, we might accidentally let through an item that has defects. If you receive a damaged or defected item, we always take full responsibility and provide a free replacement.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. Claims deemed an error on our part are covered at our expense. The first thing you need to do is provide photos of both the unsatisfactory product and the packing slip.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Lost in Transit - For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. Please double check your provided address and then get in touch with out support team.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer.
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalized, therefore Motiversity reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
*Europe zone countries include: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City.*